Got any questions? Find the answers to the most common questions about our products and services below!

If you still feel that something is missing, don’t hesitate to contact us!

What if I have an operational issue?

You simply submit an online issue report to the Customer Service Center. There an IVM professional will either assist you online or contact you for further clarification and provide you the proposed solution thereafter.


What happens, if I think a vending solution is what I need but I do not know how to get started?

Simply contact us using the online form and a Solution Consultant will get back to you to assist. Our Consultant will help you uncover your needs and provide you with a suggestion that best solves those needs.

What if I have a micrologistics related problem and I do not know how to handle it?

Contact us using the online form and a Solution Consultant will talk to you to learn about the problem, provide you with possible solution options, and support you throughout the decision-making process.

Get in touch!

Still have questions?

Your questions and comments are important for us, please give us a call or send an email.

Emergency hotline: 0-24: +420 73 214 3034

Customer Service Center:
M-F: 8.00am – 4.30pm

HU Central: + 36 30 171 9379

Email: info@ivm-micrologistics.com

You can also contact your respective local Solution Consultant / Sales Manager to discuss your information requirement

Germany, Austria, Swiss (D-A-CH)

Italy, France, Poland, Slovenia, Latvia, Lithuania, Estonia, Croatia



Romania, Bulgaria, Serbia, Greece, Turkey

Czech Republic, Slovakia

Middle East, Asia, Africa, Americas

International Solution Consultant

Sweden, Finland, Denmark, Norway, Belgium, Netherlands, Luxembourg, United Kingdom, Northern Ireland, Ireland, Spain, Portugal

Marcell Matus

Edina Stark

Zoltán Szalai

Zsolt Fekete

Marius Petre

Peter Pavelka

René Thielsch

Dániel Koczkás

Tomáš Alföldi

+49 170 311 2288

+36 30 583 3924

+36 30 345 8887

+36 30 019 1320

+40 72 276 7179

+421 904 496 759

+49 2158 2914702

+36 30 633 1552

+36 30 613 6851