Contact us

Creating sustainable efficiencies in Micrologistics

Contact info


  • R&D, Production:
    IVM Zrt.
    Székesfehérvár, Hungary
  • Trading office:
    IVM Micrologistics GmbH
    Nuremberg, Germany

Customer Service Center

  • M-F: 8.00am – 4.30pm
  • HU Central: +36 30 144 6365

Emergency hotline:

0-24: +420 73 214 3034


+ 36 30 144 6365


What if I have an operational issue?

You simply submit an online issue report to the Customer Service Center, where an IVM professional will either assist you online or contact you for further clarification and provide you the proposed solution thereafter.

What happens, if I think a vending solution is what I need but I do not know how to get started?

Simply contact us using the online form and a Solution Consultant will get back to you to assist you to uncover your needs and provide you with a suggestion.

What if I have a micrologistics related problem and I do not know how to handle it?

Contact us using the online form and a Solution Consultant will talk to you to learn about the problem, provide you with possible solution options, and support you throughout the decision making process.

Contact your respective local Solution Consultant / Sales Manager to discuss your information requirement, or send us an e-mail through our contact form.

Marcell Matus Germany, Austria, Swiss (D-A-CH) +49 170 311 2288
Edina Stark Italy, France, Poland, Slovenia, Latvia, Lithuania, Estonia, Croatia +36 30 583 3924
Zoltán Szalai Hungary +36 30 345 8887
Zsolt Fekete Hungary +36 30 019 1320
Marius Petre Romania, Bulgaria, Serbia, Greece, Turkey +40 72 276 7179
Peter Pavelka Czech Republic, Slovakia +421 904 496 759
Tomáš Alföldi

Sweden, Finland, Denmark, Norway

Belgium, Netherlands, Luxembourg

United Kingdom, Northern Ireland, Ireland

Spain, Portugal

+36 30 613 6851
René Thielsch Middle East, Asia, Africa, Americas +49 2158 2914702
Dániel Koczkás International Solution Consultant +36 30 633 1552

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